Privacy policy
PRIVACY POLICY
Last updated: May 2026
ELAPSED ("we", "us", or "our") operates elapsedco.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.
Information We Collect When you visit our site or make a purchase we may collect the following information:
- Name, email address, and contact details
- Billing and shipping address
- Payment information (processed securely via Shopify — we never store card details)
- Browser and device information
- How you found our site (UTM parameters, referral source)
How We Use Your Information We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Send marketing emails if you have opted in (you can unsubscribe at any time)
- Improve our website and customer experience
Email Marketing If you sign up to our email list via our website, you agree to receive marketing communications from ELAPSED including drop announcements, restocks, and exclusives. You can unsubscribe at any time by clicking the unsubscribe link in any email.
We use Klaviyo to manage our email marketing. Your data is stored and processed in accordance with Klaviyo's Privacy Policy.
Sharing Your Information We do not sell or rent your personal information to third parties. We may share your information with trusted service providers (such as Shopify and Klaviyo) solely to operate our business.
Cookies Our website uses cookies to improve your browsing experience and track site analytics. You can disable cookies in your browser settings at any time.
Your Rights You have the right to access, correct, or delete your personal data at any time. To make a request contact us at support@elapsedco.com.
Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact Us For any questions regarding this policy please contact us at support@elapsedco.com.